Residential Services Gallery and Testimonials


Client Testimonials

Brian Bishop at Cloud MIS is one of a kind in that he is lightning in a bottle. His passion and experience for AV systems is second to none and he helped me and my husband to make an excellent choice in an area we couldn’t have known less about. We are in the middle of installation and Brian is on top of everything. I have friends who have used him and they love their systems. I feel so lucky to have him managing this project and will probably never leave my house when its done. We LOVE watching TV.

We have been working with Ryan since 2008, maybe longer. Lightening fast responses to all my home theater and home surveillance questions. These guys are knowledgeable, professional, and helpful with finding the right system for every budget.

It doesn’t sound true, but for a host of reasons too long to go into here, I could not connect an out-building with a main house and was living without internet or cell phone. After weeks of trying, dozens of attempts, and quotes from other companies (you would recognize the names and brands) that were more than twice as high, Cloud MIS developed and implemented the perfect solution. I am writing this review very happily connected to my lightning fast and totally reliable WiFi, thanks to Brian and Cloud MIS. Thank you!!!

I was (operative word here is “was”) one of those people who had a fancy TV but did not know how to operate it. I couldn’t figure out how to turn it on, off, change the channel, etc because of the different remotes I needed to use. Not so anymore. Brian and his team are one of the most professional, knowledgeable, and courteous companies that I have had the pleasure of doing business with....and highly recommend them to anyone who is looking for the most basic to the most elaborate AV experience. The other reason I am highly recommending them is the fact that Brian was able to “hide” all of our AV equipment in a cabinet near our TV instead of having it out on display which I found very unappealing. For years I had begged my husband to find a solution to put the equipment “away” from sight and he kept telling me it couldn’t be done because the remote wouldn’t be able to transmit through the cabinet doors. NOT SO! Brian fixed that now it’s a Happy Life for my husband because he has a Happy Wife...who doesn’t have to look at that unsightly mess and can now change the TV channel if she doesn’t like the program they are watching (maybe he isn’t so happy!)

Getting the technology working seamlessly in your home is not a do-it-yourself endeavor anymore. Brian and his team are top notch professionals and incredibly knowledgeable. Make the most out of today’s technology by hiring Cloud Mis. You won’t regret it!

Brian and Ryan at Cloud MIS is simply an amazing team! Friendly, highly skilled, thorough, and proactive in terms of customer needs. I am recommending their services to all my friends and family in the area. We now have a great built-in speaker system, and soon all set up with a streaming TV service to replace cable (so they’re saving us some $ as well).

Great experience! We had Cloud MIS come in to evaluate and figure out how to deal with weak and unreliable WiFi. Our provider just kept telling us we needed more speed which meant more $$$. We have an old colonial house - so lots of small rooms, halls = tons of lathe and plaster. The result for WiFi was weak signal bouncing around.
After Brian and his crew installed the system (without changing WiFi speed!) we have solid connectivity. Kids can do their gaming and videos while we can do our Skype/Hangout/Zoom meetings and other work.
Really impressed and easy to work with.

Cloud MIS recently installed a new TV and surround system in my home. I thought I “knew” media stuff pretty well and I learned a lot! Brian was great, from helping me to choose just the right TV to consulting as to best utilize the surround system...5 stars all around, great service!

Cloud MIS just installed an outdoor tv and speakers for me and I could not be happier. All the cables and materials as well as the speakers and tv are very high quality but most importantly, their install was phenomenal. Everything is very clean and organized and looks/sounds amazing. Thank you Brian, Cam and the rest of your team!

At a time when most companies don’t really have a clue about customer service, let alone care, Cloud MIS has set the bar at the highest possible point. I have found them to be immediately responsive; expertly knowledgeable and totally invested in the cutomer’s complete satisfaction. They’re only a click away and always strive to respond or to resolve problems as quickly as possible. They are my technology support team which includes internet, security, hardware & software support, and we had them install our home theater. They did a wonderful job and did it in their trademark friendly, respectful and most efficient way. We couldn’t be happier or more satisfied. They are GREAT!

Last year my system’s remote control was beginning to fail; it had been five years since it was first installed. I contacted my original service provider, their proposal to replace the outdated and worn-out remote control device was extremely high. I asked around on a local bulletin board for recommendations for AV installers and received several positive referrals to Cloud MIS. After my initial email I received a response within 15 minutes and had an appointment set up for the next day. I received their quote the next day and it was for less than half of the other provider’s and for comparable hardware. The install was a week later and everything went extremely well. I have since used Cloud MIS to replace a subwoofer. I highly recommend Cloud MIS!

We purchased a new Amplifier and Programmable Controller from Cloud MIS. The technician for Cloud MIS came in; made recommendations for updating our internet/wifi and set up everything. Now our systems works better than ever before and we are extremely happy with the service and follow-up.
Cloud MIS called us after the job was completed to answer any questions we may have had....and that everything worked as promised. I would not hesitate to recommend Cloud MIS to anyone wanting a great system.

I have been using Ryan Thurston and his company since its inception and they are simply outstanding! Ryan does all A/V and home theater services for two of my houses and is a wealth of excellent technical advice and recommendations. He has created such superior home viewing installations in these homes that I rarely ever attend public cinema or movie theaters anymore. Ryan also does superior maintenance and adjustment services as needed. I can recommend him and CloudMIs with the highest satisfaction. In a world of continued decline in customer service and overall quality, these guys have set the bar high and I’ve never seen any company do a better job!

When I was finally ready to purchase the high end audio system I’d dreamed about for years I knew that finding the right vendor was crucial. Advances in audio technology made choosing speakers, components and accessories a daunting proposition. And I absolutely wanted to get the most I could for my money.
I am not exaggerating in the least here...I simply couldn’t be more thrilled that I chose CLOUDM.I.S for my project. Throughout the entire process — from auditioning, to putting together a coherent package, and ultimately to delivery and set-up — these people were professional, responsive, and delightful to deal with. And the free delivery and set-up was a fantastic unexpected benefit.

Now I have a system that blows me away every day, and is comparable to others costing more than twice as much. BIG THANKS to Ryan, Mike and Nancy-Grace for helping me make it all happen!

I recommend CLOUDM.I.S. enthusiastically and without reservation.

I have been working with Ryan on A/V and IT projects for more than nine years. His depth of technical knowledge is top notch and his ability to evaluate, plan and execute projects successfully is unsurpassed. From simple installs, all the way to designing complex IT systems and automation systems, Ryan is a great resource.

I have been working with Ryan on A/V and IT projects for more than nine years. His depth of technical knowledge is top notch and his ability to evaluate, plan and execute projects successfully is unsurpassed. From simple installs, all the way to designing complex IT systems and automation systems, Ryan is a great resource.

I am a 25 years IT Executive and have worked with many many teams that claim to be the best in the business. When I retired and decided to open a restaurant, these were the first guys I called. From Ryan to Nancy, to Mike and Brian - this team is the best that money can buy and the results speak for themselves. There are a bunch of folks that claim to be good at this. These guys are…

Ryan is very conscientious in all aspects of the business. Customer service is his priority.
Many jobs require creativity and his flexibility allows him to set up devices the way that
I want them to be for my life. He is personable and responsive and I highly recommend him.

These guys really know their stuff. Everything from video, audio, and home networking. I’ve enjoyed working with Ryan over the past 8 years as I continue my journey to complete home automation. I would definitely recommend them to anyone thinking about getting good quality sound coupled with an easy to use interface.

After a recommendation from our architect, we enlisted the services of Ryan Thurston and Custom Home Theater for a comprehensive audio, video, security system in our new home in Kennebunk, Maine. We appreciated Ryan’s professionalism and his incredible knowledge of every aspect from planning, wiring, and installation. From the beginning of the project through completion and beyond, Ryan and his staff have been fantastic. Every time we would ask Ryan about “a possibility,” he would always answer, “We can do that.” Our home is using a Control4 system with multiple large screen televisions and sound system. Custom Home Theater also installed our lighting controls, security cameras, thermostats, and window blinds that are controlled via Control4. We especially enjoy having control of our home while away. We have been very pleased with our entire home entertainment system, and we thank Ryan and Custom Home Theater for making our dreams possible.

These guys have installed systems at my house in Cumberland and my cottage in Harpswell. They are very knowledgeable and professional. They use only quality materials and their work is very neat and clean. I would highly recommend them.

Ryan is personable, honest and reliable. I have used CloudMIS on two projects and the work was outstanding.

I feel very fortunate to have found CloudMIS. They outfitted my remodeled basement with a top notch surround system and a beautiful 65 inch Sony TV.

Ryan and his team will evaluate your space to a tee as they seek to give you the best entertainment experience possible!

I don’t know where my family would be without Ryan and all of the folks at CloudMIS. We certainly would not be enjoying surround sound audio and visual throughout the house! They took care of the design and installation of all of the audio visual technology in our home, and even the exterior security cameras and flood lighting, which has given us peace of mind - both when we are home and away. Most importantly, Ryan and CloudMIS continue to offer support for all of the A/V, lighting and security products that they install long after the installation is complete. Thanks Ryan and CloudMIS! You’re the best!

We have had intermittent internet service since we moved into our current house, despite changing service providers. Our house is long and thin, which complicates things. After tearing our hair out and yelling at Comcast, we called Ryan to see if he could help, and help he did. He installed a hardwired wireless access point in the middle of the house and our years of problems disappeared in an instant. Wow!

Some may think that the CloudMIS crew only works on big projects, but that’s not true. They are meticulous and experts in their field. They quickly respond to questions and can schedule a visit for consultation within a few days. Upgrading televisions and home theaters is a piece of cake for these guys, they will help you find quality products that fit your budget. We finally upgraded our tv and we couldn’t be happier. Want a smart home, a tv and sound bar, or a few cameras inconspicuously placed? Wondering how to hang that flatscreen and get rid of the wires? How about those coponents and all the wires? Ask them for advice on any home or commercial automation job. Do it right the first time!

Stop have found THE ONLY business you need to deal with. Although I live 2 hours away from CloudMIS, and have the very similiar services and products in my hometown, this is my go to for any and all home theater needs. Ryan and his team treat all of their customers with the upmost respect, importance, and service whether your system costs $1,000 or $1 million! They transformed my simple home theater from a “fun room” to a space that is to die for. The sound and picture quality is second to none, and their collective expertise (in a field of many “wannabes”) is what sets them apart from the rest! Regardless of your budget, do yourself a favor and stop shopping around….they simply are the best…from products to service you will not find anyone better!

So impressed! We bought our home several years ago. It came with 2 speakers mounted to the back of the house. We had no idea what the speakers were originally attached to. Ben was able to wire a stereo to both speakers, (which was no easy task, since he had to climb up into the rafters of our garage and house) so we are able to listen to music while in our back yard. Because the stereo we are using isn’t Bluetooth ready, Ben helped us get a cord that we can attach to the stereo so we can use our phones to stream music on the same speakers. I think we were most impressed with Ben’s attention to detail. His technical expertise is amazing. He clearly enjoys his job, and we will be using Cloud MIS in the future.

We updated our stereo system with new McIntosh amps and preamp that took the sound quality and listening experience to an entirely new dimension. A Control 4 remote was also installed to run the audio which allowed us to automate house lighting and window blinds in our master bedroom. The wizardry of the system is amazing adding a great enhancement to our lifestyle and increasing the value to our state of the art home. Best of all was working with the team at CloudMIS. They truly get customer service and were tremendous overall.

We had a home theater system installed over five years ago. The system worked very well until the past few months when the remote control device began to fail. The hand-held remote was wearing out and the connectivity between components was unreliable. We were forced to start using the various remotes that came with the original components which was a real pain.

I started looking around for a service provider that would be able to replace the remote control system. Calls to a few local companies were never returned, probably because this was a small job compared to a full home theater installation. I received a quote from my original installer and it was a lot more than I wanted to spend on a remote control system.

On a community bulletin board I received three recommendations for Cloud MIS. My initial call was returned within an hour and an appointment set up to have a technician check out my needs. I am glad I received those referrals. Cloud MIS was able to provide an excellent remote control system at a reasonable cost.

If you’re looking to install a home theater system, or just have your existing system tweaked, give Cloud MIS a call.

This year I have had the remarkable experience of working with Ryan Thurston. He always shows great enthusiasm, knowledge and expertise when designing and recommending what would work best with my home audio and home theater system.

CloudMIS has managed to help me turn a room, which I barely used before to listen music, to one where I spend all my spare time listening to my favorite music and watching the best of films.

I have been amazed to learn firsthand and experience how crucial it is to invest, not just obviously in quality electronics, but also how crucial it is to invest in excellent quality speaker cables, power cords, power isolation and all the pertinent wiring connections to achieve the best system performance.

I have no hesitation in giving the highest of recommendations and praise to their quality work and diligent performance.

Microsoft has made my life a living hell the last few weeks! First they made me upgrade to Windows 10 then they insist on providing updates whenever they want. The last “update” they provided me made my computer all but useless! Thanks to the quick thinking of CloudMIS however, They were able to assist me with getting back up and running. They handle any IT issues you might have, small or large, backups of all your data, and any Audio/Video installations you might have small/large as well. They took my pile of spaghetti in my basement that handled all my Networking, IT and Audio/video in my home, and turned it into quite an organized system that I haven’t had any issues with since! If you want to organize your home network, if you have any computer related questions/concerns, or Audio/Video installation projects, please don’t hesitate to call CloudMIS. You will NOT be disappointed.

Cloud MIS designed and installed an upgraded WIFI system and distributed audio system with in ceiling speakers in multiple rooms during our renovation at our house in Needham, Massachusetts. I am not exaggerating when I say that Brian and his team are one of the most solid and dependable professionals we have worked with, ever. Quality work, quality communication, quality throughout! We would without any hesitation recommend Brian and Cloud MIS to all our friends and family.

Working with Cloud MIS was easily one of the best decisions we could have made as we renovated our family room. Having a trusted team, who not only partnered in the design with us, but who also procured the equipment and handled all aspects of the installation was worth every penny. Having the peace of mind in knowing everything was done right, is priceless.

Cloud MIS possess top level sales, installation and project management in the home theatre market.  Their ability to perform turnkey installations and make sense of it all for me has been outstanding, They are extremely neat, punctual, and a pleasure to work with.

Cloud MIS have been my go to guys for designing my security camera system, Home Theater System for my family room, as well as a simply awesome outside sound system for my pool area.  All have exceeded my expectations and at 62 years old, a bit beyond the technology curve, I can run them all.  Cloud MIS does impeccable work, after the sale Support is excellent, Cloud MIS has it all.

My project consisted of the design & installation of a complex Home Automation/Entertainment system being installed in my new home. Their vast knowledge and experience with automation/entertainment systems made the design process very easy. They have the ability to design, price, sell, service and program these systems. They are very professional as well personable. I would highly recommend them and consider any company or client very fortunate to work with them.

Having been in our new home for a few months, I wanted to let you know how much we are enjoying our home control system. Now that we have it, we wonder how we ever lived without it. We’re still amazed at what can be done both in the home as well as remotely.
We are also aware that we are enjoying our home system due to your  incredible knowledge and professionalism. You took our dreams and turned them into reality. We sincerely appreciate your remarkable expertise with everything electronic in our home.
Lastly we want to thank you for your patience and kindness. You were able to teach us how to use and be comfortable with technology that is foreign to our generation. Please know you are always welcome in our home.

Cloud MIS cleaned up my home-based network and audio/video cables. They are professional, friendly, courteous, and most of all they do a fantastic job for a very reasonable price! If you need any network support for your home or business, computer support either hardware or software, or A/V support, please do not hesitate to contact them, you will not be disappointed!